The ITIL v5 Designer is a product of Better Skills, a training and certification company specialised in service management.
Partner and lead trainer at Better Skills. João has trained thousands of IT professionals and holds the highest ITIL certification lineage there is, across every version of the framework:
There are roughly a thousand ITIL Masters in the world and five million IT managers. The knowledge is locked in books and PDFs. The Designer puts it into everyone's hands: visual, verbatim, AI-assisted and instantly usable.